Returns & Exchanges

At Jadevix, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in the original packaging and include all tags, accessories, and the provided packing slip.

• 3.
  Ship the Item

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.